» Returns & Exchanges

Trixies' will gladly accept your returns for exchange or store credit within thirty days of the date of purchase. We apologize but we cannot perform cash refunds. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn etc.)



Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit correctly.



Shipping charges cannot be refunded.

To return your merchandise, please package it securely and ship it to;

Trixie's Western Outfitters
906 Callahan Drive
Suite 109
Knoxville, TN 37912

Please include a note letting us know the reason for your return.

If you have any questions concerning your return or anything else, please let us know by clicking on the Contact Us button.